Privacy Policy

Digital Harmony Inc ("Digital Harmony," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over it. It applies to digitalharmonyinc.com, our marketing communications, and the services we deliver to clients.

1. Information We Collect

We collect the following categories of information:

• Information you provide directly: name, email address, phone number, company, job title, project details, billing information, and any messages you send through contact forms, newsletter signups, or consultation requests.
• Information collected automatically: IP address, browser type, device identifiers, referring URLs, pages viewed, time spent, and similar usage data gathered through cookies, server logs, and analytics tools.
• Information from third parties: publicly available business data, information from advertising or analytics partners, and data from integrations you authorize (such as CRM, ad platforms, or analytics accounts during an engagement).

2. How We Use Your Information

• Respond to inquiries, schedule consultations, and provide proposals.
• Deliver, manage, and improve the services you've engaged us for.
• Send service updates, invoices, and account communications.
• Send marketing emails, including the Digital Pulse newsletter, where you've opted in. You can unsubscribe at any time.
• Analyze site performance, measure marketing effectiveness, and improve content.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data on one or more of these legal bases: your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and growing our business in a way that does not override your rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and measure the performance of our marketing. Common categories include:

• Strictly necessary: required for the site to function.
• Analytics: help us understand how visitors use the site.
• Marketing: measure campaign performance and personalize ads.

You can disable cookies in your browser settings. Some features may not function properly without them.

5. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers who help us run our business (hosting, email, analytics, payment processing, CRM), bound by confidentiality and data-protection obligations.
• Professional advisors such as auditors, lawyers, and accountants when required.
• Authorities when required by law, subpoena, or to protect our rights and safety or those of others.
• Successors in connection with a merger, acquisition, financing, or sale of assets.

6. Data Retention

We keep personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We use technical and organizational safeguards designed to protect personal information, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. International Transfers

We may process and store information in countries outside your own, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses for international transfers.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.
• Opt out of marketing communications via the unsubscribe link or by emailing us.

To exercise any of these rights, email info@digitalharmonyinc.com. We may need to verify your identity before fulfilling your request.

10. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party sites and services. We are not responsible for their privacy practices and encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, when changes are material, provide additional notice.

13. Contact Us

For privacy questions, requests, or complaints, contact Digital Harmony Inc at info@digitalharmonyinc.com.